Rapides Services CRM is a centralized management platform designed to simplify and streamline the operations of partner e-merchants. The Rapides Services team fully administers the system: creating accounts, organizing stock, configuring deliveries and setting up tracking data.
Merchants get a secure, read-only personal space to view their sales, stock movements and delivery status in real time. They can also download detailed reports as PDF or Excel directly from their dashboard.
The platform protects data through reliable hosting protocols, and a dedicated team provides ongoing support for a smooth experience. Access is offered as a flexible subscription (monthly or yearly).
The Problem
Rapides Services' partner e-merchants had no direct view of their sales, stock and deliveries, and had to ask the team for every piece of information.
The Solution
A centralized CRM: the team administers accounts, stock and deliveries, and each merchant has a secure read-only space to follow their activity and download their reports.
The Result
Partners check their sales, stock movements and deliveries in real time and export their own reports, which reduces requests to support.
